NORTHERN

First Time Access 
The first time you log in to your new mailbox, you will be asked to configure it. This first-time sign-in involves three steps:

• First you must change your PIN

• Then you must record your name

• Finally, you must choose a greeting to play to callers before they leave a message.

To access your new mailbox for the first time, simply dial 211 from your telephone.

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Changing your PIN 
First, to secure your account, you must set up a new PIN. A prompt asks you to enter a new PIN and explains the length of PIN allowed by your telephone service provider.

1. Enter a new PIN, and press # when finished. 
2. Confirm the new PIN by re-entering it and pressing # when finished.

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Recording your name 
Next, you are prompted to record your name. This is used for some system-generated announcements, for example when greeting callers. Your name recording should be less than ten seconds long. If it is too long, you will be asked to re-record a shorter version.

1. Record your name and press # when finished. 
2. An announcement plays your recording back to you. 
If you want to re-record it, press 1. - If you want to keep it, press #.

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Choosing a greeting 
Once you have successfully recorded your name, you are prompted to select a greeting. You can use a number of different types of greeting.

• To record your own personal greeting, press 1. Then record your personal greeting, and press # when finished.

• To use a system-generated greeting that announces your recorded name, press 2.

• To use a system-generated greeting that reads out your phone number, press 3.

• To use a system-generated greeting that neither announces your name nor reads out your phone number, press 4.

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An announcement plays back your selected greeting. This is the last step in setting up your mailbox. Once you have finished, you are transferred to the Main menu.